How Do I Reset My Alexa Wifi

Check Your Internet Connection

How to change the Wifi network on your Alexa Echo dot device

Sometimes Alexa doesnt have any problems connecting to your router, but the connection from the router to your ISP is down. As such, before you start tweaking settings and pressing buttons on your Alexa device, do a quick double-check that your internet connection isnt down.

You can do this by grabbing any other device that’s connected to the network and opening a web browser or using an online service. If you can’t get an internet connection from your other device, the issue is highly likely to do with your network or internet connection as a whole.

How Do I Install Alexa On Windows Pc

Get Amazon Alexa on any PC with Windows 10 Get Amazon Alexa for Windows 10 here. Run the .exe file and the Amazon Alexa app will be installed. Optional: You may need to change the system language to United States. Go to the Start menu and under Recently added you will find Alexa. Launch the app and follow the on-screen instructions.

Using The Alexa App To Rejoin Your Network Or Connect To A New Network

Most smart home devices can be described as ‘set-it-and-forget-it’, where you install something once, connect it to your Wi-Fi network, and leave it to work happily until you one day decide to replace or upgrade it.

But sometimes things go wrong and your devices fail to connect to your Wi-Fi router. Perhaps you have moved the device out of range and it can’t get a signal, or maybe you have installed a new router, created a new network, moved house, or taken a device to a holiday home.

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    Here, we will explain how to reconnect an to your Wi-Fi network without having to perform a factory reset.

    First, if your Echo smart speaker can’t connect to the Wi-Fi network, its light should turn orange. If you see this, open the Alexa smartphone app, and follow these instructions:

  • Tap on the menu icon in the top-left corner
  • Tap on Settings
  • Tap on Device Settings
  • Now scroll down until you find the Echo device you want to reconnect. Even if the device is offline, the Alexa app will still show its Wi-Fi settings and the name of the network it is trying to connect to in your space. Tap on the word Change to the right of Wi-Fi Network.

    Reconnecting an Amazon Echo to a Wi-Fi networkGearBrain

    Echo Dot – Smart speaker with Alexa – Charcoal

    Alexa will speak again to confirm the Echo has successfully connected to the network, and that’s it. Your Amazon Echo is now reconnected.

    How to reconnect Echo Show and Spot to Wi-Fi network

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    What You Must Do First For How To Reset Echo Spot Wifi

    Note that you can reset WiFi on the Spot whether or not it successfully connects to a network currently. However, the speaker must be up and running before you start.

    Also, the network you choose must have internet access. Why? Because the speaker will not function on many limited access or closed wireless networks. It must be able to talk to the Amazon Alexa servers through your connection to operate correctly.

    Check The Light Status On Your Echo Device

    How To Set up Alexa Device And Connect It With Your WiFi

    Before you go about resetting your device it’s important to understand what the lights mean on your Amazon Echo speaker. The different lights on the speaker are how it communicates its status to you. This is not always covered when you’re thinking about how to set up Alexa, so you may be a little misty on it.

    Yellow: If its pulsing a short burst of yellow that means you have notifications. You can say Alexa, what are my notifications? to get things moving again.

    Cyan on blue: A cyan spotlight rotating around a darker blue light ring means that Alexa is listening. You can find out how to stop Alexa from listening, but it’s good to know that as Alexa processes your request the light ring glimmers briefly.

    Red: This color shows when the microphone on/off button is pressed to disconnect it and means Alexa is not listening. If you press if again you can enable your microphone.

    Spinning Cyan on blue: A continuous slowly spinning light that shows cyan on blue means that the speaker is stating up. If you havent already set up the device before it will then turn orange, ready for set up.

    Orange: The Echo is in set up mode and attempting to connect to WiFi.

    Purple: When setting up your Echo, purple will show if there are WiFi issues. If that is the case it’s worth reading out feature on How to Make WiFi Faster before you go about resetting Alexa.

    White: When you adjust the devices volume, white lights will appear to show the volume levels.

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    Echo Dot Or Other Device Not Working Try These Tips

      Scott Orgera is a former Lifewire writer covering tech since 2007. He has 25+ years’ experience as a programmer and QA leader, and holds several Microsoft certifications including MCSE, MCP+I, and MOUS. He is also A+ certified.

      It’s not always clear why Alexa won’t connect to Wi-Fi. Sometimes the router or modem needs a restart other times it’s the Wi-Fi signal is being blocked by a physical object. These troubleshooting tips can help you get your Echo Dot or Alexa-enabled devices back online and taking your commands.

      How To Reset Echo And Echo Dot

      The original Echo and Echo Dot models are straightforward to reset.

      • Locate a small hole near the base of the product. This is the Reset button.
      • Take a paper clip, SIM tool, or something similar, and hold the Reset button with it until the Echos light ring turns orange, then blue.
      • Once the light ring has turned off and on, it should be orange, which means its now in setup mode.
      • Thats it youve reset. If you want to add the Echo back to your network , open the Alexa app and follow the steps to connect it to a Wi-Fi network and register it to your Amazon account.

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      How To Connect Alexa To A New Wifi Network Without The App

      To connect Alexa to a new WiFi network without the app, go to and sign in. Then click Settings > Set up a new device and select your device. Next, put your device in pairing mode and connect to its WiFi network. Finally, choose your new network and enter your password.

    • Open a web browser and go to . You can do this using Google Chrome, Safari, Firefox, or any other browser.
    • Then log in to your Amazon account. Enter your Amazon username and password. If you dont have an Amazon account, click the Create a New Amazon Account button at the bottom of the window.
    • Next, click Settings. You will see this in the left sidebar of the window. If you dont see this option, expand your browser window or zoom out on the page.
    • Then select Set up a new device.
    • Next, select the kind of Alexa device you want to connect to a new WiFi network. You can see more options by scrolling down.
    • Then click Continue.
    • Next, plug your Alexa device into a power source.
    • Then wait for the ring light to turn orange.

      Note: If you dont see your devices light ring turn orange, select Dont see the orange light ring? Then you will see which button you have to push on your device. In most cases, you will need to press and hold the action button with the dot in the middle on the top of your Echo device.

    • Go back to your browser and click Continue. Once you have connected to your WiFi network, you will see a window that says, Your computer is connected to your Alexa device.
    • Change Wifi On Your Alexa Device

      How To Add New PASSWORD Network to Your Amazon Alexa Wi-Fi (Echo Dot Spot Show Router App Changed)

      The last and final step is mostly just waiting. Waiting for Alexa to find your new WiFi network. Once Alexa is able to locate your WiFi network, simply click on your new WiFi and thats it!

      Heres how its done:

    • Alexa will search for your WiFi network.
    • Once Alexa located your new WiFi, your screen should say Select your WiFi network.
    • Choose the new WiFi network you want to connect your Alexa device with.
    • Tap your new WiFi network.
    • Enter your password.
    • You finished changing the WiFi on your Alexa device.
    • Simple, right?

      But what if Alexa doesnt recognize your new WiFi? Or Alexa says you used the wrong password but youre 100% sure Alexas wrong?

      There are a few reasons why Alexa is acting up. Below, Ill guide you through what you can do when this happens.

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      How Do I Reset My Echo

      • Locate a small hole near the base of the device. This is the reset button.
      • Next, grab a paperclip, shaping tool, or something similar and hold the reset button until the Echo light ring turns orange and then blue.
      • After turning the light ring off and on, it should be orange, which means you’re in setup mode.
      • Voila, now you’ve rebooted it. If you want to add it back to your network

      Uninstall And Reinstall The Alexa App

      If theres something wrong with the Alexa App and thats what is causing the unresponsiveness, you can simply uninstall the Alexa App and reinstall it from the Play Store if you own an Android phone and the App Store if you own an iPhone.

      You can uninstall the App from the Apps section in Settings, or by tapping and holding the app on your home screen, depending on your smartphones operating system.

      Reinstalling a fresh version of the app from its package will ensure that nothing that was corrupted in the earlier install remains in the fresh install residually.

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      Other Possible Fixes For Echo Connection Problems

      If your Echo is not connected to the internet or not connecting to WiFI. The WiFi connection is between your Echo and your modem or router, while the Internet connection is between the modem and the Internet.

      Follow these steps in order until it has reconnected.

    • Check to make sure your router is plugged in and connected to the Internet. Can you connect to Wi-Fi and access the Internet from another device? If not, the problem lies with either your router or your modem. Unplug both devices, wait 15 seconds, then plug them back in.
    • If that does not work, try the same thing with the Echo. Turn it completely off using the power button, wait 15 seconds, then turn it back on. Wait a minute to see if it automatically reconnects to the internet.
    • Is there still no connection? Dont get frustrated You may have saved your wireless password to your Amazon account when you first set up your Echo. If you recently changed your Wi-Fi password, the Echo will be unable to connect. Just open your Alexa app, update the password, and it should reconnect automatically.
    • If you are using a dual-band modem, then you may have two Wi-Fi networks set up. The two frequencies are optimized for different uses. The 5GHz frequency offers a more stable connection, while the 2.4GHz frequency is better for devices located further away. Try switching to the other network to see if the Echo will connect.
    • Reset 2nd Generation Manually

      How to Connect Echo and Alexa to Wi

      Those of you using the second-gen Echo or Dot will follow a slightly different method.

    • Hold down the Volume Down and Microphone buttons at the same time for about 20 seconds until the light turns orange and then turns blue for a moment.
    • Release the buttons and wait for the light to turn itself off and back on again to indicate it is in setup mode.
    • Open the Alexa app on your phone or tablet, connect to WiFi and get that gadget registered.
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      Get Organized With Alexa

      1. Get reminders from your daily calendar with Alexa

      Aside from the best Alexa skills, there are many handy things you can do. Link your calendar to the Alexa app and you can ask Alexa to update you on your schedule. Just say Alexa, whats on my calendar for today?

      You can also ask Alexa to send you reminders, such as sending a birthday card on a certain day or remembering the time you booked the dentist.

      2. Set up a Routine in the Alexa app.

      You can set up your Echo device so that when you say Alexa, start my workday a series of actions happen. This could be a certain radio station playing at a certain time, a news bulletin starting and your office lights turning on .

      This comes in particularly useful if youre working from home as you can set alerts as to when you want to take a break and relax on the sofa. And we definitely recommend doing that.

      A Reset Can Get Your Smart Plug Working Again

      • Shoreline Community College
      • Press and hold the button on the plug until the LED turns red.
      • Wait for the LED to blink blue, indicating that the plug has been reset.
      • Open your Alexa app, tap Devices> +> Add Device> Plug> Amazon, then follow the on-screen instructions.

      This article explains how to reset an Amazon Smart Plug.

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      How To Reset An Echo Speaker From The Alexa App

      1. Open the Alexa app on your smartphone or tablet.

      2. Press the Devices button in the lower right corner.

      3. Select Echo & Alexa.

      4. Select the Echo or Alexa device you wish to reset.

      5. Locate the line that says Device is Registered to:” and press Deregister.

      6. Confirm your selection by pressing Deregister in the window that appears.

      7. Your Echo device has now been reset. To start the setup process, press and hold the Action button on the device for five seconds. The light ring will then turn orange.

      8. Open the Alexa app on your smartphone or tablet to connect your device to a Wi-Fi network and register it to your Amazon account.

      How Do I Reset My Alexa Back To The Factory Defaults

      How To Change Alexa’s SAVED WiFi Profile

      When all else fails, you can reset your Amazon Echo to its factory settings. It solves a lot of problems so theres a reason its a tried and true method of fixing technical problems.

      The process of resetting to the factory defaults is different for the first- and second-generation Echos.

      For the first-generation Echo, reset using these steps:

    • Using a thin item, such as a paperclip, to press and hold the reset button located at the bottom of the device. The light ring on top of the Echo will turn orange, then blue.
    • Release the button, and the light will turn off, then orange. Now, follow the process outlined above to set up your Wi-Fi connection from scratch.
    • For the second-generation Echo, reset using the following steps:

    • Press and hold the devices Volume Down and Microphone Off buttons. The light will turn orange for about 20 seconds, then turn blue.
    • Release the button, and the light will turn off, then orange. Now, follow the process outlined above to set up your Wi-Fi connection from scratch.
    • And for third-generation Echos, reset using these steps:

    • Press and hold the Action button for around 30 seconds or until the light ring pulses orange, then turns off.
    • Then just wait for the light ring to turn back on and then turn blue.
    • Finally, the light ring will turn orange again and the Echo will enter setup mode.
    • If youre still having trouble connecting your Amazon Echo to wifi you can for further help.

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