How To Connect Ring Doorbell To Wifi

Does A Ring Doorbell Work If The Wifi Is Down

Change Ring Doorbell Pro WIFI Network

No, a Ring Doorbell will not work without a live connection to a wireless router.

Should your WiFi connection go down due to a power cut or local connectivity issues, your Ring Doorbell will be cut off from the outside world and have no way of communicating with your phone, laptop, desktop computer or tablet.

Therefore, you will not be able to get a live video or audio feed, nor will you be notified when a visitor approaches your front door.

Here are some of the features you will miss out on if your Ring Doorbell loses its WiFi connection:

  • Notifications to your smartphone when motion is detected within the area of motion or when someone rings the doorbell.
  • Access to the live video feeds recorded by the Ring Doorbell and any additional cameras you have set up.
  • The camera wont be able to record or store video in the cloud.
  • Remote control of your Ring Doorbell device from your smartphone.

Network issues such as a power outage, poor internet connection or an updated WiFi network password might all be to blame if your Ring Doorbell stops working.

If your Ring Doorbell stops working, its worth trying one or more of the following:

If none of these options work, wed recommend checking out the user manual for your Ring Doorbell.

You can also check out Rings support page for more information.

Check Wifi Network That You Are Trying To Connect Is On 24ghz Band

If your network uses the 5 GHz band, there may be another reason why your Ring device is having trouble finding your network connection. It is only compatible with a 2.4 GHz network that the Ring Doorbell may be used. Alternatively, you must connect to a router that operates on the 2.4 GHz frequency band instead of the 5 GHz frequency band.

The 5.0 GHz band is used by most routers therefore, if your Ring device cannot detect this network when it is being set up, it will fail to connect to WiFi. This results in the device not being able to connect to WiFi. Generally speaking, you should configure your router to transmit a 2.4 GHz signal in most situations.

I suggest that you consult the user manual for your WiFi router to understand how to broadcast a 2.4 GHz signal since the procedure may vary depending on the router type you have.

How You Can Change Wi

Most of the time, this issue arises when youre either switching your internet connection or moving out to a new place. So, if youve recently switched your network connection or router, then your doorbell should identify the changes, or else it wont function.

Hence, if youve set up your device, but youve to switch it. Then follow these steps to do the same:

  • Take off the Ring doorbell from its mounting.
  • Open your Ring app on your smartphone.
  • Select the device youve to reset, then tap on Device Health.
  • Now, click on the Change Wi-Fi Network option, then select your network.
  • Push the orange button present at the backside of your doorbell.

If your Ring doorbell is blinking red light, then you can go for a detailed troubleshooting guide to resolve this specific issue.

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Reasons For The Poor Signal Strength On Your Ring Doorbell

Here are a few reasons why your Ring Doorbell might not be getting a sufficient WiFi connection:

  • The wireless router is situated too far away from the Ring device.
  • The layout of your home interferes with the wireless signal.
  • Devices, such as televisions or gaming systems, within your home are causing interference and blocking the signal from reaching the Ring device.
  • Building materials within your house such as brick, metal or windows made from Low-E glass.

Forcing The Setup Mode

Easy Ways to Connect a Ring Doorbell to WiFi: 11 Steps

Without entering the Setup Mode, your Ring Doorbell wont be able to connect to your home Wi-Fi network, which will essentially render it useless. In some instances, you may have to force the Setup Mode to run.

To do so, remove the faceplate from the device, firmly press the black button and release it.

Note: its important that you dont hold it down for too long. Now, take the battery out and fully charge it. This may take several hours, so be patient.

Now, start the device and see whether it enters the Setup Mode. If it fails to do so, you should perform a hard reset. To do this, press the black button and hold it down for about 15 seconds . This should reboot your Ring Doorbell and the device should enter the Setup Mode on its own.

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How Do I Know If My Ring Doorbell Has Poor Wifi Signal

If youre finding that your Ring Doorbell is performing poorly, it could be down to the strength of the WiFi connection.

Here are some of the symptoms to look out for:

  • Video quality is poor
  • Theres a delay to the live notifications sent from the Ring device
  • The motion detectors arent picking up on all the movements within the motion zone
  • The Ring device continuously disconnects from the WiFi
  • Live feed video has trouble connecting.

Video Doorbell And Video Doorbell 2

Video Doorbell and Video Doorbell 2, work only with 2.4GHz networks. These are the initial and the most commonly purchased editions of the device type and tend to function very well, even with mediocre Wi-Fi connections. Bear in mind that Ring recommends a broadband upload speed that isnt slower than 1Mbps, and ideally 2Mbps or faster.

Bear in mind that its the upload speed that counts here, as your Video Doorbell device needs to upload the live footage to a server, for you to access it using the app.

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Can The Ring Doorbell Connect To 5ghz Networks

William StantonRead more November 16, 2020

Ring Video Doorbell is a cheaper and better solution than installing a front door surveillance system and an intercom. The best thing about Video Doorbell devices is that theyre, primarily, well, doorbells. Much more functional and offering an advanced level of features, the Ring Video Doorbell is a fantastic investment in home safety.

But without a Wi-Fi connection, this doorbell device is pretty much useless. Making sure that theres a strong, uninterrupted connection at your home is crucial for Ring Video Doorbell devices. But do they work with 5GHz Wi-Fi?

Why Is My Ring Doorbell Not Finding My Wi

Quick Fix: Ring Doorbell Loses WiFi Connection

Check to see if the Wi-Fi network you are attempting to join to is operating on the 2.4GHz frequency spectrum. Another possibility for why your Ring device is unable to detect your network connection is because your network operates on the 5 GHz frequency range. The Ring Doorbell is only compatible with networks that operate on the 2.4 GHz frequency band.

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Do Not Use A Password That Has Special Characters

What you need to do is to change your password to something strong without any special characters, and connect to the Ring Doorbell.

After some time, you can revert back to your old wifi password with special characters. By this time, it will connect. And if it still refuses to connect, just create a strong password without a special character for your wifi.

How To Make Ring Doorbell Pro Connect To 5ghz Wifi From Next Wifi To Solve Choppy/glitchy Audio

Hi neighbors & Ring staff,

I have recently installed Ring Doorbell Pro in my front door, it has good live video quality but I notice that the audio is always choppy/glitchy, its like every 2-3 seconds it will experience a short glitch so if I am talking to someone via two way communication I or my guest would miss one word from each other.

I have signal strength RSSI -62, and I learned that if it can be connected to 5.x GHz WiFi the issue might go away since there are much neighbors WiFi noise around. However, I have Nest Wifi as my router and it uses the same WiFi name for both 2.4 and 5 GHz and let the device to choose which band to use according to their document:

So my question is, how should I force my Ring Doorbell Pro to connect to 5.x GHz wifi from nest WiFi router?


Hey . Im not sure familiar with the Nest wifi network, but most wifi networks will allow for you to create a separate SSID/network that is just one of those frequencies. Is it possible that you can do that with your network? If you can create a unique SSID that talks on just a 5.0 Ghz network, you can then connect the Doorbell Pro to that network!

Hi . the nest Wifi cannot separate 2.x GHz and 5 GHz, thats why Im asking if there is a way to do it in Ring, it seems there is no way, right?

Also for whether or not to use Chime, I notice my Ring doorbell has signal strength RSSI -64, does that indicate the WiFi signal is kind of weak or its already strong enough?

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In Terms Of The Ring Doorbell You Have Two Options

How to connect ring bridge to wifi. alexa, turn on the lights. This bridge can be integrated with google assistant and alexa for extra convenience. Then use the ring app to easily synchronize your ring smart lights and ring doorbells and cameras.

Select doorbell or security camera you need to reconnect to wifi. While the led indicators you are seeing sounds correct, the setup mode itself might not be joining with the app. Also, try bringing the bridge into the same room as your router.

Simply connect the ring bridge to the ring app for even smarter home security. If you are having issues connecting to your wifi, try using a chime pro to boost your signal. The bridge was online but then disconnected from wifi again.

Then use the ring app to easily synchronize your ring smart lights and ring doorbells and cameras. Tap on the three lines on the top left. ring setup followed by the last two digits of the mac id.

The next screen is the device dashboard. Do not use the instructions below for ring alarm devices. There is a note in there, which mentions pressing and holding the bridge set up button in the case the setup mode is not initiating.

If the led on the bridge turns green, that Changing wifi connection in the bond home application. The network will appear as either:

Is the ring bridge a wifi extender? Please ensure you hold it down for at least 20 seconds before attempting to set it up in the ring app again. Click on it there and follow the prompts

How To Troubleshoot: Ring Doorbell Not Connecting To Wi

Ring Wi

It has been a while since Ive used the Ring Doorbell, but it has made my life a lot easier in many ways. If someone knocks on the door and Im too busy working to hear them, it sends me a notification. Due to the fact that I am typically listening to music on my phone, any notifications that come in are heard via my headphones, which has proven to be very useful on many occasions.

When the device is not connected to WiFi, it is unable to perform these functions. I was unable to get alerts for an essential shipment arrival since my computer would not connect to my home network one day. Simply put, this would not do, so I turned to the internet to find out precisely what was going on and how I might correct the problem.

To troubleshoot a non-connecting Ring Doorbell to WiFi, verify your WiFi connection and make sure that your credentials are correct. Maintain the range of your Rind Doorbell in relation to your WiFi Router. For anyone who finds that their Ring Doorbell is still unable to connect to WiFi, Ive added instructions on how to Reset your Ring Doorbell and change the WiFi Channel in this article.

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Does Ring Doorbell Work Without Internet

Without WiFi, you will be unable to utilize your Ring Doorbell to its full potential. The device cannot broadcast live stream data to smartphones, tablets, or computers unless it is connected to the internet, and it cannot store recordings to the cloud unless it is connected to the internet. When WiFi is not accessible, a Ring Doorbell is reduced to a standard doorbell .

How To Change The Wifi Network On Your Ring Doorbell

William StantonRead more November 13, 2020

Ring Doorbell is a Wi-Fi doorbell that is actually more than a doorbell. Yes, it fills the shoes of your typical doorbell but adds an impressive video intercom system that allows you to talk to your visitors, from your smartphone or tablet. You can do all of this from home, or from wherever, just as long as youre connected to the internet.

Ring Doorbell Video devices are packed with useful features, the app is extremely user-friendly, and everything is easy-to-connect to Wi-Fi. Heres how to change the Wi-Fi network on your Ring Doorbell.

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How To Check Your Power Supply

If your device is battery-operated, check to see whether your battery is low:

  • Open up the Ring App and tap on the three lines on the top left
  • Look for Devices in the list on the left side of the screen
  • Tap Devices
  • Select the device you want to check
  • Tap on Device Health on the bottom of the screen
  • Look for Power Status to check the battery charge.

If you have a hardwired device without a battery, check to make sure the device is receiving power in the Device Health section of the Ring app.

  • Open up the Ring App and tap on the three lines on the top left
  • Look for Devices in the list on the left side of the screen
  • Tap Devices
  • Select the device you want to check
  • Tap on Device Health on the bottom of the screen
  • Look for Power Status to check the power.

Note: Also try rebooting your router by temporarily unplugging it for 30 seconds and then plugging it back in again.

Router And Modem Troubleshooting

Change Ring Doorbell 2 WIFI Network

Perform a Distance TestIf the device you’re setting up is a battery device, or capable of being moved from the mounting location, try bringing it a few feet from your router before trying a setup.

Sometimes interference or distance can cause the setup to fail. Use this link to learn more about common causes of wifi interference.

If this doesn’t solve the problem, you may need to add a wifi extender, like the Ring Chime Pro, which helps lengthen the wifi signal. If your home is larger than 1500 sq. feet, or has multiple levels, you might need a mesh network to get a consistent wifi signal.

Reboot Your Modem or RouterSince your router and modem are usually the hardest working devices in your house, for optimal performance you should reboot them about once a month.

To reboot routers or modems, follow the instructions below:

  • Unplug your router or modem from its power supply .
  • If your router and modem are separate, unplug both of them.
  • Wait at least 30 seconds, then plug them back in.
  • Wait for your internet to be restored.

Confirm that your internet has been restored by connecting another device to your wifi network and trying to access a website, then repeat the setup process.

Routers older than 4 or 5 years may have exceeded their lifetime expectancy and might need to be replaced.

Note: Ring devices are not compatible with WPA3.

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