How To Reconnect Alexa To Wifi

How To Connect Alexa To Wifi

How to Reconnect/Setup Alexa Echo Dot with Different WiFi Network

In this article, we are going to demonstrate how you can easily connect Alexa to Wifi. The entire process should take just a few minutes of your time plus its not as hard as most people presume.


After purchasing your new Amazon Echo device or any other Alexa-enabled device, you just cant wait to use it. The Echo Dot, one of the most popular Alexa-enabled smart speakers in the market, offers an unlimited number of advanced features and capabilities in a way you can never imagine.

When connected to your home wifi, this little wireless speaker lets you play music through voice command, helps you control all the gadgets and devices in your smart home, helps you shop online with ease, creates your schedule, and so much more.

To activate the functions of your Alexa device, you need to connect the device to your home/office wifi network.

Below is a step-by-step guide on how to connect Alexa to Wifi

How To Reconnect Amazon Echo And Alexa To The Wi

Step 1: Open the Alexa application on your smartphone.

Step 2: When the app opens, tap on the More option from the bottom bar and then select the Settings option.

Step 3: On the Settings screen, tap on the Device Settings option.

Step 4: Select the device and then tap on the Change next to the Wi-Fi network.

Thats it. Once you have followed the above-mentioned step-by-step guide, then the Amazon Echo device will go through the setup and will ask you to select the Wi-Fi network for it to connect in the Alexa application. After entering the credentials for the Wi-Fi network and tapping the Connect button, the device will be successfully connected to the wireless network.

If you dont find the network you want the device to connect to, you can select the Rescan option. If it still cannot find the network, then select the Add a Network option that will allow you to connect it manually.

Reset Your 3rd Or 4th Gen Echo Device

  • Locate the Action button on your device.
  • Hold the Action button for at least 25 seconds.
  • The ring light will start spinning orange and then blue.
  • After that, the device will turn off.
  • Wait till the Echo device boot into setup mode.
  • The light will blink blue and then orange.
  • When the orange light blinks then it means the device is in setup mode. All the device information has been wiped. And you can unplug it and re-activate using the mobile app.

    Once your Alexa Echo device is reset using above mentioned steps, then Open the Alexa App on your Smartphone or on the Computer. Tap Devices < Select Echo < choose the Alexa device you want to connect to your WiFi network and follow the onscreen instructions given in the Alexa App. With these simple steps, you will be able to reconnect Alexa back to your Wifi easily. But in case, if you still face any difficulty with reconnecting your Alexa device back then dont hesitate to contact our Alexa Experts on Chat or can call Alexa Customer Service number 1-872-888-1589 for an instant solution.

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    Tap The Continue Button To Continue With How To Reconnect Alexa To Wifi

    Find this button back in the Alexa app.

    This brings up the Echo Dot Setup-> Connect your iPad to Echo Dot screen, as shown next. This screen stays up until you connect your mobile device to the Amazon-xxx WiFi network. The speaker creates this network for setup purposes.

    Continue on with the next step to connect your mobile device to the speaker.

    Getting Your Amazon Echo And Alexa Online

    How to Connect Alexa to WIFI

    If you’re struggling to get your Amazon Echo online, don’t worry. It’s very easy to get your Amazon Echo connected to your Wi-Fi, regardless of whether it’s your first time setting up the device or if you change want to switch the smart speaker to another router.

    Now that your Amazon Echo is ready to go, why not enable some skills and get the most out of your smart speaker?

    Image Credit: Zapp2Photo /

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    How Do I Change My Wi

    Sometimes, youll need to change your Wi-Fi details with Alexa. If you change your Wi-Fi passphrase or move to a new location with different Wi-Fi information, this will be necessary.

    If Alexa is having difficulty connecting to Wi-Fi, youll see a flashing red ring. Alexa will also say, I am having trouble connecting to the internet. Take a look at the Help section in your Alexa app.

    To fix this, if youve already set up your Echo, Echo Dot, Echo Show, or other compatible Alexa device, you can change the Wi-Fi settings from within the app. In the Amazon Alexa app on your phone, tap on the Devices icon in the lower right-hand navigation and select Echo & Alexa.

    From there, choose your Alexa-powered device. The app will take you to that devices settings. In the Wireless section, tap Change next to Wi-Fi Network and follow all of the onscreen prompts to change your Wi-Fi network or password.

    If you do not see your network listed, scroll down and tap Add a Network.

    If your Alexa-powered device is not discovered, make sure that youre within range , check that its plugged in correctly, and put it back into Setup Mode by pressing and holding the action button until the light on your device turns orange before hitting Continue.

    You might need to press and hold the Action button again until the light on your Alexa device turns orange.

    Put Your Amazon Echo Device On Setup Mode

    Once in Setup Mode, your Amazon Echo can be detected by the Alexa app.

    Alexa can now assist your Echo device to connect to your WiFi network.

    Heres what you do:

  • Check if your Echo has an orange light.
  • If its still blue, click on Dont see the orange light ring in the Alexa app.
  • Follow the instructions on screen.
  • Push and hold the Dot or Action button in your Echo device.
  • This means that your Echo is in Setup Mode. Its ready to reconnect to the internet.

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    How To Get Alexa Back Online

    The following steps to get your Alexa device online require you to have access to a phone, your Echo device, and your router and modem. Make sure youre in close proximity to all of these. Now onto the steps to get Alexa working again.

    Step 1:Restart your Echo device.

    Sometimes all it takes to get Alexa back online is to restart the device. Unplug the Echo device from power for 10 seconds and then plug it back in.

    Step 2:Check your internet connection.

    If the Echo is still not connecting to the internet, check your Wi-Fi connection. It’s best to use a Wi-Fi-only device such as a computer to ensure cellular connections dont interfere, but a phone works. If your router has issues, try the following steps or call your ISP.

    Step 3:Restart the modem and router.

    Some ISPs provide customers modems and routers . Luckily, the rebooting steps are nearly the same. Unplug the combo unit or modem and router from power for 30 seconds. If it’s a combo unit, plug it back into the outlet. If you have separate devices, plug in the modem first and wait one minute. Then plug in the router and wait two minutes.

    Check to see if the device you used to test connectivity is working with this Wi-Fi network. If so, the Echo should be working, too.

    Step 4:Reposition your Echo device.

    If the Echo is still not coming back online, it could be that the Echo device is simply too far from the router to maintain a reliable connection. Amazon suggests keeping the Echo within 30 feet of the signal.

    Two: Use The Touchscreen

    How to Connect Alexa to WiFi

    The Echo Show, Echo Show 5 and Echo Spot both have screens that make changing Wi-Fi networks even easier, and you wont even lose your settings. First, swipe down from the top of the screen and then tap the Settings icon , or say, Alexa, go to Settings. Scroll down and tap to select Wi-Fi.

    If you want to update an existing connection with a new password, tap it and press Forget, then tap it a second time in the list of available connections. Enter the new password and it should connect correctly.

    If you want to join a new network, simply tap it in the list of available connections, enter a password if it has one, and tap done. You should soon be connected and your device is ready to use again.

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    The Echosdevice Settings Were Reset

    Your WiFi connections all good? If it is, check your Echos device settings.

    They may have been reset so Alexa cant connect to the WiFi.

    Maybe someone in your family accidentally played with the settings. Or factory reset your Echo device.

    Alexas firmware update could have also failed.

    Solution: Whatever the reason for the settings to get rest, its simple to fix. Alexa will be reconnected to the internet in a flash.

    Just follow these steps:

  • Wait for the light to turn orange.
  • Open the Alexa app.
  • Follow the setup instructions on screen.
  • Reconnect your device to the WiFi network.
  • Problems Connecting To Wi

    You may experience a few different issues when setting up your Alexa device:

    The app doesnt see my new deviceIf your Alexa app cannot see your Alexa-enabled device, ensure it is in setup mode and its light is orange. If your device is not in setup mode, you can force the process by holding down the Action button on the unit for 15 seconds.

    Echo cant find Wi-FiIf your Echo device is having trouble connecting to your Wi-Fi during the setup phase, take these steps:

    Step 1: Turn off the device and wait a few minutes before turning it back on. If the issue is still there, go to step 2.

    Step 2: Take a look at your modem. If it looks normal, move to step 3. If you notice that any indicator lights are either off or flashing, unplug the modem, wait 30 seconds, and then plug it in again. If all the LEDs become steady, you can move on. If not, you may have an ISP problem.

    Step 3: If the modem looks good, restart your router . If your device still doesnt connect after you reset your entire network, go back to step 1.

    Step 4: If nothing else works, move your Alexa device closer to your router. Your signal might just be too weak.

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    The Echo Device Wont Accept My Password

    Make sure that youve typed in the correct password. Remember that router passwords are case-sensitive, so be careful to record the right use of capital letters in your password. If you are 100% certain that your password is correct, try restarting Alexa and start the process over.

    If Echo Show doesnt recognize your password, try unplugging the device for 10 seconds and replugging it so that it reboots. Rebooting can encourage your Echo Show to discover a new router and refresh from older settings.

    How To Connect Your Alexa To Wifi With Or Without The App

    How To Connect Alexa To WiFi: Bonus Alexa Trick Included
    • You can connect your Alexa device to WiFi website.
    • You can also use the Alexa app to change your WiFi source.
    • If you’re connecting your Alexa to WiFi from the website, you need to be using Firefox, Safari, or Edge.

    An Amazon Alexa smart speaker can be a helpful addition to your smart home. But in order for it to work with your devices, you’ll need to have a WiFi connection established.

    Here’s how to get it done, whether you’re using the Alexa app or the Alexa website.

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    How To Connect Alexa Device To Wifi Without The App

    If you want to connect your Alexa device to a wifi network without necessarily using the Alexa app, follow these steps.

    But first, your internet connection must be fast and reliable. Alexa devices are designed to easily connect with dual bandwidth router devices are they are faster and more reliable.

    Make sure your smartphone is connected to the internet before beginning the setup.

    • Head to the Settings menu on your phone and tap on the Network or WLAN menu
    • Next, youll see a list of available networks. Choose the wireless network, input the password and connect.
    • Once your wireless network is ready to use, simply connect your Alexa device to the internet without the Alexa app

    Setting Up A Brand New Echo

    If youve just received a new Echo, the first thing youll want to do is hook it up to your Wi-Fi connection so you can start enjoying it. If youd like to purchase one, theyre available on

    Amazon Echo completely relies on the Internet to work properly so expect your Internet connection or your WiFi to be a place to look if your Echo doesnt work properly.

    Before you get started, make sure your Echo is plugged in. It may not be fully charged, and you do not want it to die during the setup process. Wait until the light ring on the top of the Echo turns orange before proceeding.

    Given that its one of the more common issues, confirming that the device is fully connected to a power source is near the top of the troubleshooting list.

    Next, go through the steps to connect to WiFi and troubleshoot connectivity problems:

  • Open the Alexa application on your smartphone or tablet to connect your Echo to your wireless network.
  • In the Home screen of the Alexa app, tap the three horizontal lines in the upper left-hand corner. Then, tap Settings.
  • Next, tap on Set up a new device under Alexa devices. Choose the Echo device youre connecting to Wi-Fi: Echo, Tap, or Dot.
  • Then, youll choose your language and tap the blue Continue button.
  • On the next screen, youll do the setup for your Echo device and click the blue Connect to Wi-Fi button. Your Echo will tell you when its ready, and you will also see an orange ring of light around the top of it.
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    Other Possible Fixes For Echo Connection Problems

    If your Echo is not connected to the internet or not connecting to WiFI. The WiFi connection is between your Echo and your modem or router, while the Internet connection is between the modem and the Internet.

    Follow these steps in order until it has reconnected.

  • Check to make sure your router is plugged in and connected to the Internet. Can you connect to Wi-Fi and access the Internet from another device? If not, the problem lies with either your router or your modem. Unplug both devices, wait 15 seconds, then plug them back in.
  • If that does not work, try the same thing with the Echo. Turn it completely off using the power button, wait 15 seconds, then turn it back on. Wait a minute to see if it automatically reconnects to the internet.
  • Is there still no connection? Dont get frustrated You may have saved your wireless password to your Amazon account when you first set up your Echo. If you recently changed your Wi-Fi password, the Echo will be unable to connect. Just open your Alexa app, update the password, and it should reconnect automatically.
  • If you are using a dual-band modem, then you may have two Wi-Fi networks set up. The two frequencies are optimized for different uses. The 5GHz frequency offers a more stable connection, while the 2.4GHz frequency is better for devices located further away. Try switching to the other network to see if the Echo will connect.
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