How To Install Cox Internet Yourself
Cox has a lot of internet packages to offer to consumers, regardless of the package you choose, you have to go through 5 steps. After you complete the first 5 steps of the Cox internet self setup, you have to follow the instruction for your Modem and Cox Gateway. If you opt for the cable internet then youd get the Modem and If you any other connection then youll get a Cox gateway to help you with Cox self installation. Here are the 5 basic steps you need to follow.
1. Check the Equipment
Whether you get the equipment shipped to your home or you pick it up at a local Cox Communication store, make sure you check your equipment box before you start with the process of Cox communications self-installation internet. The Cox internet self activate kit should have a Modem/ Cox Gateway, coaxial cables, a power adapter, an Ethernet cord, a cable filter, and an instruction manual.
2. Find the Perfect Spot for Your Modem
Make sure you have a perfect place in your home where you wish to set up your modem. We suggest you find a central location at your home so you dont run into any interruptions while using your internet connection.
3. Turn off Your Computers and Laptops
To prevent unexpected power surges mess up with your setup. Make sure that you turn off all your computer and devices to save yourself from calling the Tech support.
4. Plugin the Coaxial Cable
5. Connect Power Cable
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Setting Up The Gateway
Before we begin, you need to make sure that your gateway is properly setup.
Connect one end of the Coaxial cable to the back of the gateway and one end on the wall. Then, plug the power cord into an outlet and the other end to the power supply jock of the gateway.
This is what will make your gateway turn on.
Once its on, youll notice that the POWER LED light is on. But, other lights such as the ONLINE light and the 2.4 GHz and 5 GHz lights will appear blinking.
Wait for ten to fifteen minutes for it to activate youll know that its activated when the lights on the gateway stop blinking.
The guide below is to access and setup the credentials for these devices:
- Technicolor CGM4141 Item Numbers DT4141 or DTC4141
- Arris TG1682 Item Number DAR168C
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Log In To The Admin Portal
Youll know its successful when you see a prompt or a login page asking you to type in your Username and Password.
For the username, type in admin type in the password for the password. Oftentimes, this is the default format of admin portals.
NOTE: Both the username and the password must be in small letters, no capital letters included .
How To Choose A Strong Wifi Password
Think of your wifi password like the lock on your front door. Passwords with personal information like the name of your dog or your home address are like the locks on your bathroom door. It can easily be picked or knocked down with little to no effort. Passwords that have been assigned by the service provider are like your standard door lock. While they may be more difficult to crack, most hackers have a list of commonly assigned passwords from each company. With these tools in hand, they can manage to unlock it. Then, there are strong passwords. These are like the locks on a bank vault in other words, they’re much harder to break. A strong password includes the following characteristics:
- A minimum of eight characters
- Both uppercase and lowercase letters
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Configuring A Cox Modem
Once you have set up your modem and activated your account with Cox, youll be able to access the My Wi-Fi portal in order to manage your Wi-Fi network settings. In order to make any updates, you need to be the primary account holder.
If you have one of the following modem models, you will be able to log in through cox.com/mywifi:
- Arris DG2460
- Ubee DDW366
- Ubee DVW326
If you have any of the following modems, you will be redirected to wifi.cox.com for Panoramic Wi-Fi:
- Arris TG1682*
- Technicolor CGM4141
- Technicolor CGM4331
*Some Arris TG1682 models are not compatible with the Panoramic Wi-Fi web portal and therefore you will be re-directed to the applicable portal to manage your network.
Once you are logged in, select My Account > Internet > Manage Wi-Fi. From there, you will be able to manage a number of different features, including:
How To Connect A Smart Tv To Wifi
Follow these easy steps to connect your smart TV to your home wifi network:
- Press the menu button on your TV remote
- Scroll to and select settings.
- Select your home wifi network.
- Enter your wifi password.
Moving to a Cox service area
- In the add printer wizard, select add a network, wireless or Bluetooth printer.
- Make sure your wireless printer is turned on so your computer can search for it.
- Select it from the list of networks and connect.
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Opt For The Cox Panoramic Wi
The Cox Panoramic Wi-Fi app provides Cox users with an extremely easy way to set up their devices. In addition, the app offers a variety of amazing features. For instance, you will be able to organize all of your devices by saving each of them by a different name.
Moreover, youll have the option to control your Wi-Fi settings in a matter of seconds and even pause other peoples usage. This feature is especially useful when you want to make sure that your kids are sleeping or studying and not using the internet. Whats more, youll be able to set internet usage limitations on various devices and even provide an additional layer of protection by turning on Advanced Security.
Therefore, downloading the Cox Panoramic Wi-Fi app is a very smart idea. The app can be found in stores of both IOS and Android devices. Your Apple device has to be updated to the iOS version 13.0 or a newer one. In case you have an Android device, its software needs to have the 7.0 or a newer update.
Navigating the Cox Wi-Fi App
Once you download the app, you will have to log in using the Cox primary user ID and password. If you dont have an account with Cox, you can register for it in a couple of minutes. You should simply go to the official Cox website and find Register with My Account section.
Connecting Devices to the Wireless Network
Find Your Coax Cable Connection For Modem Setup
The coaxial cable connection delivers internet connectivity from the ISP to the interior of your home. Its the connection point for a Cox modem setup. Look for a wall outlet with a small round connector at the height of an electrical outlet.
Most homes have a coax outlet. If you cant find one, Cox customer service may be able to provide information on the location of the connector or tell you if a technician needs to come to install the connector first.
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Connect Your Devices To Your Wireless Network
All thats left to do is to connect your home devices to your new wireless network and perform a Cox activate. Youll need to log in to your router.
If youd like to personalize your SSID or change the default router password, the easiest way to change it is through the Panoramic Wifi App. Or you could enter the routers IP address into a browsers address bar. The two most common addresses are 192.168.1.0 or 192.168.1.1, depending on the router you have. You could also find the IP address on a label at the bottom of your router.Once youre at the routers login page, most routers use the word admin for the user and password. In other cases, the user may be admin and the password could be the word password. After you log in, look for a tab or section labels as wifi to change your routers SSID and password.
How To Activate Cox Internet
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Reconnect Already Connected Devices
When you get the confirmation message that the SSID and Password change is successful, exit the tab or the browser.
Lastly, reconnect all the devices that are previously connected and test if the modification of the gateway credentials were successful.
Isnt it easy? Thats all you need to accomplish the Cox Panoramic WiFi router setup. Even if this is your first time doing this, it wouldnt take you half an hour!
Clear Cache And Cookies From Browser
After you make sure that youre connected to the network, the next thing you have to do is to open up a browser.
Now, before you do anything, proceed to clear the cookies and the cache of your browser first. This ensures a smooth setup of your networks settings.
In case youre not able to access the internet, check if youve successfully activated your account via their activation website.
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How To Set Up A Guest Wifi Network
Many new home wifi routers automatically disable guest networks. To enable it, follow the directions below: 1. Connect the device to an ethernet cable. 2. Open your preferred browser and type your routers IP address into the address bar. Start by trying the two most popular addresses: 192.168.1.0 or 192.168.1.1. If neither of these work, you can locate your IP address in one of two ways:
- Find the IP address on the bottom or side of the physical router.
- Use your phones mobile data connection to run a search query online for the model of your modem. The manufacturers site should list the correct address.
3. The IP address should take you to a page hosted by your internet service provider. When prompted for login credentials, enter admin” for the username and password. Alternatively, the password may be password” or there may be no password. 4. From there, steps can vary depending on the device manufacturer. Locate a section titled guest wifi and look for a button to turn it on.
If you are a Cox customer with a My Wifi-enabled modem, you can also change your password by using the My Wifi feature on Cox.com. Simply click into the Network Settings page and toggle the Guest Network button to on.
Choosing The Best Cox Modem
Not all Cox internet plans feature rental fees, but some do. If you would like to avoid the expense, purchase a compatible Wi-Fi modem or gateway, like the two listed below.
The NETGEAR Wi-Fi modem uses dual-band technology, meaning you can access and update both the 2.4 and 5 GHz networks. The two frequencies help prevent signal interference.
Notable Features: This modem is CableLabs DOCSIS 3.0 certified to work with Cox High Speed Internet. It also boasts download and upload speeds up to 680 Mbps.
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How To Resolve Standard Self
When you dont know whats wrong with your internet, call upon this short list of common self-installation problems. If they dont solve the issue, call Cox technical support at 1-800-234-3993.
Problem: The modems lights never turned on.
Problem: My tablet wont connect to the internet.
Problem: I cant connect to the internet from a wired computer.
Your Bill Will Go Up After Year 1 No Matter What
Cox offers promotional rates on its plans and those promo rates will each knock $10 off the price of your monthly bill for the first year. The catch is that you have to agree to sign a one-year service contract in order to get the discount. That’s fine: One-year contracts are typical in the ISP industry.
What’s less fine is that your bill will shoot up at the end of that year, in some cases by as much as $26. That’s not outrageous — Spectrum’s cable internet plans go up by $25 or $30 after the first year, and Xfinity cable internet plans come with an average increase of $40 in some regions — but keep in mind that Cox plans start out more expensive than those of its competitors. And while Cox’s website doesn’t do a great job of making this clear, you’ll see that price increase regardless of whether you accept the promo rate.
So, let’s say you want to sign up for Cox’s Preferred 150 internet plan, which nets you download speeds of 150Mbps. You can sign up at the regular rate of $70 per month with no contract, or you can accept the one-year service contract and bring the monthly cost down to $60. Either way, when that first year is up, your bill will go up to $84.
Here’s how the promo trap works. You sign up for service and then your bill goes up after a year . You call to complain, and the “best value” offer is the promo rate for a more expensive plan . The cycle repeats, and your bill keeps getting higher.
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