Solution 6 Check Hardware Connection
Sometimes, a seemly serious problem isnt caused by complex reasons. After struggling among nearly all advanced fixes without success, you may get your issue fixed by a simple action. Here for on network connection problem, it may simply due to the unstable connection of the wire/cables.
Therefore, just check for all your internet-related cables, fasteners, F connectors, splitters, coax, etc. to confirm that there is no problem with the hardwired.
Xfinity Internet Unlimited Data
To avoid data overage charges, you can sign up for unlimited data for $30 per month orif the option is available in your areaget unlimited data with the xFi complete play for only $25 per month.
Or, if for some reason you really want the over-bloated Gigabit Extra plan , you dont have to worry about paying more for unlimited datathat comes included.
Xfinity Wifi Not In List Of Available Networks
My issue is related to another post titled wifi not showing up dated 6/11/20. As of 2-3 months ago, I was able to see Xfinity Wifi in my available networks on desktop, laptop, and phone. Now for some reason its only visible on my phone.
I saw a reply from jesslaura on 7/8/20 that advised to change the 2.4 GHz wifi connection settings from 802.11 g/n/ax to 802.11 g/n or vice versa. Problem is I cant find these settings in my xfinity account. Xfinity tech support had no idea where to find it, which really surprised me.
A screenshot of my internet account settings is attached. Is it possible to advise how I make this update from the info provided? Any help would be greatly appreciated.
4 m ago
Here are detailed steps to direct message us:
- Type “Xfinity Support” in the to line and select “Xfinity Support” from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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Comcast Xfinity Internet Deals 2021
Xfinity Comcast may get a bad reputation from the customers but it offers great internet deals as far as internet services go. Comcast Xfinity free WiFi is super easy to come across but if you need an ideal internet service then you have to get Comcast Xfinity Internet deals. While Xfinitys price and plans change based on where you live, its speed and reliability remain constant all over the US. All their prices are pretty competitive compared to other internet service providers in the country.
Lets dig deeper into Xfinity internet prices, plans, download speeds, and customer service to check if it is the right internet provider for you. Lets compare Xfinity internet deals.
How Fast Is Xfinity Internet
Xfinity is the fastest nationwide internet provider. Xfinity offers top speeds up to 2,000 Mbps, which is matched only by Google Fiber.
Xfinity is the fastest nationwide internet provider, according to our 2021 speed test data. Xfinity also consistently delivers on its advertised speeds. If you pay for 100 Mbps, youll likely get at least 100 Mbps the majority of the time.
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Does It Really Work 1
If I find a hotspot and I can get it to let me connect it boots me after 5 minutes or less! It always asks for my password! What’s with this? I’ve got The Xfinity security, the app, and 1 time in a month it scrolled a list for me to connect to. Let’s see if they really read this! It took 3 yes 3 installs at my home and a month without TV , Phone , and WIFI , And to top it off they lost my old phone number too! At least the company I was with worked. They were slow but worked! My home wifi is the only good thing! Oh 2 year LOCKED IN PRICE YEA RIGHT! ITS INCREASINGLY RAISES EVERY MONTH SINCE MARCH! Until I’m helped and answered my rating stays 1 ! If I get help and answers I will raise my 1to what it deserves! Plz watch this post! People do ur homework! They have good home wifi if u stay inside. That’s only reason they got 1! GOD BLESS
Motorola Mb7621 Cable Modem
$ as of March 4, 2022 6:30 am
- Model MB7621 is recommended for actual cable Internet service speeds up to 650 Mbps. Wirecutter rates this âthe best modem for most people.â A Full-Band Capture Digital Tuner ensures faster, more reliable Internet.
- This cable modem’s 1 Gigabit Ethernet port connects to a WiFi router, computer, HDTV, game station, or streaming video device. Great for use with Whole Home WiFi or Mesh networks like eero, Google WiFi, and Orbi.
- Requires cable Internet service.Approved by and for use with Comcast Xfinity and Xfinity X1, Cox, Charter Spectrum, Time Warner Cable, BrightHouse, CableOne, SuddenLink, RCN, and other cable service providers. Eliminate cable modem rental fees up to 156 dollars per year.
- Setup is fast and easy using the quick start guide.
- Attractive, compact design minimizes shelf space, improves cooling, and extends product life while looking great in any home or office. A 2-year warranty plus rugged lightning and power surge circuits protect your investment.
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Troubleshooting Secure Xfinity Wifi Connectivity
- If the SSID or network name XFINITY isnt on the list of available WiFi networks, youre probably not at an Xfinity WiFi Hotspot that supports secure connections to Xfinity WiFi.
- If youre using the Xfinity WiFi Hotspots app and you cant connect to secure Xfinity WiFi, make sure you have the security profile installed. For Apple users, try choosing Sign in as a different user in the app settings menu.
- If you change the password for the account, youll have to sign into the Xfinity WiFi Hotspots app again, or youll have to reinstall the security profile at wifi.xfinity.com to reconnect.
*Restrictions apply. Not available in all areas. Access to Xfinity WiFi Hotspots included with Xfinity post-pay Internet. Not available to Xfinity Prepaid customers.
Solution 2 Reset Modem
The second way to fix the wifi showing connected but no internet access issue is to reset your modem to factory defaults. For modem factory reset, just unplug and re-plug it. Or you can do it via your Xfinity App.
Step 1. Open your Xfinity My Account App.
Step 2. Scroll down to select the Internet option.
Step 3. Choose Modem/Router.
Step 4. Finally, click Restart This Device.
After resetting, check the device that cannot connect to the network before seeing the result. If the device is able to surf the Internet, you have successfully solved the problem. If not, continue with the below fixes.
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Term Agreements: None Or One
With the exception of the Gigabit Pro plan which requires a two-year term agreement, Xfinity lets you opt for no contract, but with a catch. In some areas, choosing a no-term agreement will likely raise the introductory price of your plan by $10/mo. or more.
Xfinity plans in service areas in the Western and Northeast regions are also likely to come with no-contract options, but with less price increases than other regions. The exception is Xfinitys lowest-priced plan, which does come with a higher price if you choose no term agreement.
Another option if you are looking for no contracts and cheap internet is the Xfinity Prepaid Internet plan. With this plan, you get refurbished internet equipment for a one-time fee of $35 and 20 Mbps for $45/mo. or $15/week. This plan does not require any contracts.
Solution 7 Run A Traceroute Test
Sometimes, its useful to carry out a trace if you are having difficulty with a specific destination or service.
For Windows 7 and Upper
Step 1. Open CMD.
Step 2. Input tracert www.comcast.net and press Enter.
Step 3. When it completes, youll see a trace complete message. Right-click, mark, drag over the text, copy by hitting Enter.
Step 4. Hit Enter again to paste the trace results into a post and continue asking for help from others.
For OS X
Step 1. Go to Applications > Utilities > Network Utility and choose the Traceroute tab.
Step 2. Enter an address like www.comcast.net and start the trace.
Step 3. When it finishes, copy and paste the results into your post for further help.
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What Does This Speed Test Measure
It’s important to differentiate between the speed of the Internet connection ‘to your home’ and the speed that reaches an individual device ‘within your home’ because they’re two very different measurements.
Internet speed tests, like this one or the test found at SpeedTest.net, measure the latter, or the speed reaching the device running the test. These test results are often lower than your plan speed due to various factors outside your Internet provider’s control, including WiFi conditions and device capabilities.
How To Fix Xfinity Wifi Connected But No Internet Access
Before start, you are recommended to determine the real cause of the problem, the modem or the router. Disconnect your router from the network. Connect just one computer directly to your modem via Ethernet and power cycle the modem. If the problem still exists, it probably is the modem or signal issues. If your problem is corrected, then focus on router or Wi-Fi issues.
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Xfinity Internet Data Cap
Xfinity recently raised the data usage limits on its plans from 1 TB to 1.2 TB . Thats plenty of data for most families to do all their browsing, Instagram scrolling, and Netflix marathoning.
Keep in mind, our day-to-day internet usage grows all the time. Say you get a new 4K TV, and you start streaming 4K videos all the time. Since 4K videos can use more than three times as much data as typical HD streaming, you might run through your data faster than you realize.
If you go overboard with your data usage, Xfinity can charge you up to $200 per month each time you do. At least Xfinity will send you some warnings once you start reaching your limits, so you dont have to let your data usage keep you up at night.
Check out our Xfinity data cap guide to learn more about Xfinitys data cap policies.
How Hotspots And Wifi Work
Hotspots are sites that offer an Internet connection over a wireless local area network by way of a router that then connects to an Internet service provider. Hotspots can be found at many coffee shops, universities, libraries, airports, restaurants, hotels, hospitals, department stores, campgrounds and other public locations. Also known as “WiFi hotspots,” these sites primarily utilize WiFi technology, which allows electronic devices to connect to the Internet or exchange data wirelessly through radio waves .
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Xfi Gateway: $14 $25/mo
The xFi Wi-Fi device has some nifty features such as free internet security and app-controlled device management, but it will also add $14/mo. to your bill. And if you want elite Wi-Fi service, which includes, modem, router and Wi-Fi extenders, Xfinitys xFi Gateway costs $25/mo.
The good news is you dont have to use Xfinitys equipment. If you have a device compatible with Xfinity internet, you can use your own and skirt the equipment fee altogether. Going that route, however, may limit the abilities of Xfinity tech support should you have an issue with your service.
Xfinity Internet Data Usage Plan
Yes, sadly, Xfinity enforces a monthly data cap, set at 1.2TB of data each month. It should be noted that several other ISPs — including Frontier, Verizon and cable competitors Spectrum and WOW — offer unlimited data with your monthly fee. So Xfinity falls behind some of its challengers when it comes to data caps.
That said, what does 1.2TB of data get you? If you want to binge all three seasons of Stranger Things in glorious Ultra HD, you can expect to use up to 7GB per hour of viewing time. The latest, Q3 2021 report from OpenVault noted that the average monthly household internet usage is up to over 434GB and although it continues to rise, over 90% of customers were staying under their monthly data limit.
If, however, you do find your household using more than the given 1.2TB of data per month, you’ll be charged an additional $10 for each increment of 50GB you exceed. The maximum monthly overage charge is $100. Xfinity does have an Unlimited Data Option, which will cost you an additional $30 a month, but it’ll keep you well under that $100 monthly overage threshold. Still, it’s only really worth it if you’ll be incurring at least three overage charges per month, on average.
You can stream content from apps like Hulu on Comcast’s Xfinity Flex, and it comes with a free subscription to Peacock Premium.
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Clearing Mac Address From Your Account
Keep in mind that there is a limit of devices that can become available for XfinityWifi. If the number of devices exceeds the maximum permitted number, you will be able to fix the issue by reviewing all your devices and clean up the list by removing the devices that are not being used.
Several users that have performed these instructions have reported that their Xfinity Wifi Hotspot has started working again and they were able to connect new devices to it.
Heres a quick guide on how to clear the MAC address in association with your account:
If youre still encountering the same issue, move down to the next method below.
Xfinity Internet Pricing And Speeds
Unfortunately, you wont find the same Xfinity internet plan pricing and term agreement requirements everywhere. Some locations may have a higher price than others for the same internet speed tier. Furthermore, contract requirements can differ by region, meaning opting for no contract in one region may come with a price increase you wouldnt see in another.
Pricing isnt completely random, however, as Xfinity groups its plans into three regions of the country: the West, Central and Northeast. But no matter where you live, you can expect your monthly bill to go up by $15 to $30 after the first year. In some cases, the discount last for two years, and then increases dramatically in the third.
On the plus side, a subscription to the Peacock Premium streaming service is included with all Xfinity plans.
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