Disable The Antivirus Temporarily
Third-party antivirus solutions are arguably a must in the current fear state caused by perilous malware threats.
Nonetheless, even though the protective software improved over time with detection and multi-threat protection features, sometimes might act a ted more overzealous for its own good.
Which means that certain firewall-based security feature and/or network protection, can block your Wi-Fi connection.
That leads us to believe that temporary disabling antivirus might resolve your issue. You can also try to create an exception or make your network trusted later on if the problem is resolved.
Use Macos Wireless Diagnostics
Your Mac has its own wireless connection diagnostic tool to try and fix WiFi connection problems. However, its not particularly good at diagnosing in our experience and youll probably find it cant fix the issue either. However, its certainly worth a try before going any further.
You can find the Wireless Diagnostics tool by searching for Diagnostics on your Mac or holding down the Option key and clicking on the wireless icon on your Mac.
Contact Your Internet Service Provider
If youre using satellite internet service, you may notice that the connection is not as reliable during periods of extreme weather. Sometimes, internet service providers or cellular internet carriers in densely populated urban areas are unable to support network traffic peaks that cause sporadic downtimes for some users. If you cant seem to figure out why you cant connect to the internet, your ISP probably can offer informed advice.
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Long Distance From Router
Your router may be one with a short range. If thats the case and your home office or the location of your computer is far from the router, youre bound to have disconnection issues.
You can try changing the frequency of your router to 2.4GHz if its on 5GHz, move your computer closer to the router, or change your router to one with an extended range.
Check Your Router Name And Password When Your Phone Wont Connect To Wi
Another reason you might have connection problems is that youre trying to connect to the wrong network. This can happen at times, especially if your neighbors have the same ISP and, therefore, similar network names in some cases. Ensure you check what your network is called by looking at the back or the bottom of your router. Youll see a small sticker that contains the info you need, so long as you havent renamed your unit.
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If youve figured out that you were on the right network, the next step is to double-check the password. Youll find the generic password on the same sticker as the network name. Re-enter the password for the network youre trying to connect to and see if it solves your problem. Just keep in mind that you may have changed the password after setup, and it will be case-sensitive.
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Narrow Down The Source Of The Problem
Connection problems can be due to a variety of reasonsproblems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider . Try the following steps to help narrow down the source of the problem.
If the “Wi-Fi connected” icon appears on the right side of the taskbar, visit a different website. If the website opens, there might be a problem with the specific website. If you can’t connect to another website, go to the next step.
On another laptop or phone, try to connect to the same network. If you can connect, the source of the problem is likely due to your devicego to the section Network troubleshooting on your device. If you can’t connect to the network on any device, continue to the next step.
Check to see if there is a problem with the connection to your Wi-Fi router. Do this by using a ping test.
Select Search on the taskbar, type Command prompt. The Command Prompt button will appear. To the right of it, select Run as administrator > Yes.
At the command prompt, type ipconfig, and then select Enter. Look for the name of your Wi-Fi network within the results, and then find the IP address listed next to Default gateway for that Wi-Fi network. Write down that address if you need to. For example: 192.168.1.1
At the prompt, type ping < DefaultGateway> and then select Enter. For example, type ping 192.168.1.1 and select Enter. The results should be something like this:
Reset Your Wireless Network
If you’ve tried everything else and your computer still won’t connect to Wi-Fi, try resetting your network. Make sure you have your wireless password, since you’ll need to rejoin the network after you reset it.
On a Mac:
On a PC:
If you’ve tried these steps and still need a little help, we’re right around the corner. Schedule a repair at the nearest uBreakiFixÂ® by Asurion or Asurion Tech Repair & Solutionsâ¢ store and our certified experts can get your device back up and running as soon as the same day.
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Figuring Out Your Routers Ip Address
Okay, so theres no sticker to help you. No worries. This just adds an extra step to things.
For Windows 10 PCs
Click the start button in the corner and type View network status . This should bring up the View network status and tasks option. Click it.
In the upper right youll see your current connection, with some bars to represent the signal strength. Click the link next to it.
A Wi-Fi Status box will pop up. Click the Details button.
Okay, youll be seeing a lot of confusing text right now. Ignore almost all of it: all you care about is IPv4 Default Gateway. Find that, then find the numbers next to it. Write those down including all the dots!
Crack open Spotlight and search for System Preferences. Click System Preferences.
Find the Network button and give it a click.
You should see some connections on the left. Find the one youre currently connected to, make sure its highlighted and the light next to it is green, then click the Advanced button.
Under the TCP/IP tab, youll see a Router secton, followed by some numbers and dots. Write those down including the dots.
Once you have your numbers and dots, which would be the routers IP address, all you have to do is open up your browser and put it into the address bar. Thatll take you to your routers login page.
Dont know your routers login credentials? Check the section above.
So you know how to get into your router. Perfect. Now we can actually start troubleshooting.
Make Sure There Is Not An Internet Outage In Your Area
If you are still able to get online with one device, you should check to see if there is an internet outage in your area. This will let you know if the problem is with your network, or if this is an issue you cant resolve on your own.
All you have to do is search for outage map and the name of your internet service provider , such as Comcast, Verizon, or Spectrum. You might also want to call your ISP to confirm whether there is an outage in your area and ask for any help to get your WiFi working again.
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Test A Different Device
Try another device, such as a smartphone or a tablet, and see if it will connect to WiFi. If a different device connects, then the problem for your internet not working may be with the device you are using.
Also, using multiple devices at the same time may be interfering with bandwidth and speed. If multiple people are using the internet at the same time on different devices, this may be part of the problem.
If Wifi Not Working On Your Iphone
If the WiFi works on your computer or other devices, but not on your iPhone, you may check the WiFi settings on your iPhone.
Note:1. Please make sure that you have turned on your WiFi and turned off the Airplane mode on your iPhone, and you are within the WiFi range when troubleshooting.2. The screenshots below are shown on iOS 10, but the fixes apply to other iOS versions.
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Renew The Ip And Flush The Dns
If IP is conflicting with one of the other connected devices, you can always restart it and move from there.
However, the special focus is on the DNS cache that collects your domain data and can affect negatively the connection.
DNS is there to translate the hostname to IP and IP to hostname. All collected translations are stored in DNS cache and the piling up can break the connection occasionally.
Fortunately, you can reset DNS and renew IP and move from there, as described above.
Clear Your Browser Cache
The browser cache is a little trove of website data that can help you load pages faster, and can also interfere with your connection if something goes wrong. Clearing your browser cache is something done on a by-browser basis, so find your preferred browser on the list below. By the way, cleaning your browser also makes it safer, so even if this doesnt fix your Wi-Fi, its still worth doing.
Click History, then on the side menu, hit History again.
A new tab should open up. Look to the left and find Clear browsing data. You can find it with the three bars up top as well.
Another new tab will open, as well as a popup. Change the top down menu to All time and make sure the box next to Cached images and files is checked.
Click Clear data and see if that helps.
Change the time range to All time then make sure Cached images and files is checked.
Click Clear and youre done.
Open the app.
Find the O-menu button on the bottom right and tap it.
Click the clock icon, thats your History, then tap the trash icon on the upper right. Confirm you want to clear your browsing history.
Thats actually all. See if it helped.
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Two: Do A Reboot On Your Modem And/or Router
Have you tried turning it off, and turning it on again? Its a solution so stupidly simple, that its become a cliche. But its a simple fix when you have no internet connection, and you should always start with the simple solutions first. If you only have a router and no modem, turn it off, and unplug it from the wall. Give it a minute to rest, then plug it back in and turn it on again.
If you have both a router and a modem in your house, power them both off, unplug them, and wait a minute or two. Then plug in the modem first, and after a minute, plug in the router. It generally takes about five to 10 minutes for these devices to reboot and power back up again. Then its time to go back and check whether your devices are connected again.
If youre looking for how to fix no internet connection problems at your house, this is one of the best and most effective fixes. Yet, sometimes, even this doesnt work. What to do then? Its time to try step three.
Make Sure Wifi Is Enabled On Your Computer
Theres a chance that your WiFi is not working because it has been disabled on your computer. This can happen if your WiFi adapter is faulty or your drivers are outdated. You will know if your WiFi has been disabled if you cant see any available WiFi networks in your area.
To enable WiFi on a Windows 10 computer, open the Start menu by clicking the Windows-shaped logo in the bottom-left corner of your screen. Then select Settings and click Network & Internet. Next, scroll down and select Change adapter options. Finally, right-click on Wi-Fi and select enable.
To enable WiFi on a Mac, click the Apple icon in the top-left corner of your screen and select System Preferences. Then click Network and look for the Wi-Fi option in the left sidebar. If you dont see this option, click the plus sign in the bottom-left corner of the window and choose Wi-Fi from the pop-up menu.
Finally, make sure to click Apply when you are done.
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Check Your Wifi Routers Lights
Most WiFi routers have a row of lights on the front, which indicate the status of your network connections. Usually, a solid green light means everything is working, while an orange or red light means that something is wrong.
While every router has a different set of lights, most of them will feature an internet or Wide Area Network light. This light indicates the status of your internet connection. If this light is red, blinking, or off, you should check to see if the network cable that connects your router to the modem is securely plugged in.
Reposition Wireless Router Or Computer
If your computer has difficulties maintaining a strong signal with your wireless router, it can cause connectivity issues. Make sure this is not a problem by trying to reposition the router and its antennas.
If you are having signal strength issues, consider getting a range extender for your home or office to make sure all areas get a strong signal. Alternatively, you can try changing the router’s frequency to reduce signal interference from wireless devices.
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How To Fix Wifi Not Working
Wireless network has become more critical in our daily lives, but can you imagine this: one day you connect to your WiFi as usual, but your WiFi is not working anymore, and you loss the access to the Internet. Isnt it a horrible thing?
The WiFi not working issue includes: WiFi connection failed or WiFi not showing up. Sometimes its difficult to locate the cause. However, you can easily fix WiFi not working without paying much time and patience! Try the fixes in this article and solve your problem step by step!
Why is my WiFi not working? There are several reasons that cause the WiFi stops working. It can be the problem with your Internet Service Provider , your WiFi settings or your device. You can try to check your WiFi itself and the device that has the problem to solve it.
First of all, you may need to check if the same WiFi problem occurs in another device. For example, if your WiFi is not working in your Windows, you can try the WiFi on your mobile phone to see if it works, and vice versa.
If your WiFi doesnt work on both devices, it should be an issue of your WiFi. So you can check your WiFi itself.
If your WiFi works on your iPhone, but doesnt work on your Windows, maybe its a problem of your Windows. So you can check your Windows PC/laptop.
If your WiFi works on your Windows, but doesnt work on your iPhone, maybe its a problem on your iPhone. So you can check your iPhone.